Privacy Policy

Last updated: 21 May 2026

1. Introduction

Tweekz Pty Ltd (ABN 88 697 566 904) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your information when you visit our website tweekzpty.site or engage our services.

2. What Information We Collect

We may collect the following types of personal information:

• Your name, email address, phone number, and business details when you submit an enquiry form or contact us.
• Information about your organisation, IT infrastructure, and technology requirements as part of our service delivery.
• Billing and invoicing information necessary to process transactions.
• Website usage data collected via cookies and analytics tools, including pages visited, time spent, and referral sources.

3. How We Collect Information

We collect information:

• Directly from you when you fill in forms, send emails, or communicate with us.
• Automatically through cookies and similar tracking technologies when you browse our website.
• From third parties where you have authorised such collection or where it is reasonably necessary for our services.

4. Purpose of Collection

We collect personal information to:

• Provide, maintain, and improve our IT services and solutions.
• Respond to your enquiries, quotations, and support requests.
• Communicate with you about service updates, billing, and account management.
• Comply with legal and regulatory obligations.
• Analyse website usage trends and enhance user experience.

5. Disclosure of Information

We may disclose your personal information to:

• Our employees and contractors who require access to perform their duties.
• Third-party service providers (e.g. cloud hosting, payment processors) who are bound by confidentiality agreements.
• Law enforcement or regulatory bodies where required by Australian law.

We will not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include encryption, access controls, secure networks, and regular security assessments aligned with SOC 2 and ISO 27001 frameworks.

7. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To do so, please contact us at ceo@tweekzpty.site.

9. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing. We will investigate and respond within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Overseas Disclosure

Your personal information may be stored or processed by our third-party service providers located in jurisdictions including the United States and Singapore. We ensure that any overseas recipient complies with obligations equivalent to the Australian Privacy Principles.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

12. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

Email: ceo@tweekzpty.site
Website: tweekzpty.site
Registered Address: Perth WA 6000, Australia